Topic

🧿 USING THE WEBSITE

1. What do I need to do to order feng shui items on GemsFengShui.com?
Simply select your product → click Order → fill in your contact information.
It’s not mandatory. However, registering an account allows you to save your purchase history, receive exclusive offers, and benefit from long-term feng shui care.

👤 MEMBERS & ACCOUNTS

1. Can I use one account to view items for someone else?

Yes. You just need to provide accurate user information (age, gender, purpose of use) to receive precise advice.

Completely confidential. Gems Feng Shui is committed to not sharing customer information with any third party.

💎 SERVICES & PRODUCTS

1. Are the items at Gems Feng Shui consecrated or blessed?

Yes. Depending on the product line, the item will be purified, consecrated, and imbued with energy according to appropriate rituals before being handed over to the owner.

Okay. This is the core principle of Gems Feng Shui. Each customer receives personalized advice; we don’t offer mass sales or make choices based on intuition.

💰 PAYMENT & DELIVERY

1. What payment methods does Gems Feng Shui support?
  • Bank Transfer
  • Cash on Delivery (COD – for suitable products)

Yes. Gems Feng Shui supports nationwide and international shipping (shipping costs will be notified in advance).

Typically, it takes 2–5 business days (domestic). For items requiring consecration or custom orders based on birth element, the time may be longer and will be clearly communicated.

📞 SUPPORT & CONTACT

How can I view the Vietnamese version on the website tuviglobal.com?

TuviGLOBAL uses Unicode (UTF-8) fonts, so if your computer is running Windows 9x, you need to download Unicode fonts to view Vietnamese text. However, if you are using Windows 2000/XP/Vista/NT, you don’t need to download fonts. You just need to configure it as follows: Open Internet Explorer browser –> View –> Encoding –> Unicode (UTF-8).